Dear mohammedaD1543GY,
Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you have enjoyed your stay with us.
Moreover, we have noted your comments about the key card and would like to apologize for the inconvenience caused to you. On the other note, we would like to advise you for your next visit to keep away the card from any electronic device specially mobile phones to avoid the same.
We look forward to seeing you again for another memorable experience at our Hotel and, assuring you of our best attention and services at all times.
Sincerely, General Manager at Rose Rayhaan by Rotana