Dear GrandTour11311997912,

Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience.

Rose Rayhaan Team extends our most sincere gratitude for your kind comments and look forward to welcome you back.

Yours sincerely,
General Manager at Rose Rayhaan by Rotana

Dear mohsen d,

Thank you for choosing to stay with us and taking the time providing us your feedback.

Moreover, we do apologize for not meeting your expectations on this visit and, we will share your valuable comments & concerns with the team to work on the required improvement.

We hope that this experience will not deter you from using our hotel in the future.

Sincerely,

General Manager at Rose Rayhaan by Rotana

Dear abdullaalameri2017,

Thank you for staying at the Rose Rayhaan by Rotana.

We have noted your feedback regarding your experience with Rose Rayhaan. We significantly value your time taken to bring your concerns to our attention and we would like to apologize for any inconvenience it might have caused you.

Please be assured that your dissatisfaction has been noted and shared to concerned department for further review and action.

We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Rose Rayhaan and assuring you of our best attention and services at all times.

Yours sincerely,

General Manager at Rose Rayhaan by Rotana