Dear gogom543,
Thank you for staying at the Rose Rayhaan by Rotana.
We have noted your feedback regarding your experience with Rose Rayhaan. We significantly value your time taken to bring your concerns to our attention and we would like to apologize for any inconvenience it might have caused you.
Moreover, with regards to your comment about the visitors, those are the regulations of the local authorities, which we are obliged to follow.
We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Rose Rayhaan and assuring you of our best attention and services at all times.
Yours sincerely,
General Manager at Rose Rayhaan by Rotana