Dear Naalmulhem,
Thank you very much for staying at Rose Rayhaan by Rotana. We are glad that you have enjoyed your stay with us.
Moreover, we have noted your comments about the bathroom maintenance and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads to work on the required improvement.
Meantime, my team and I look forward to your next visit soon.
Sincerely,
General Manager at Rose Rayhaan by Rotana