Hi Malmor252806,
Thanks for your comments, we appreciated you taking the time to share your thoughts and were disappointed we were unable to deliver a great experience for you.
I believe the team has already reached out directly to you and I can only reiterate our apologies for this experience, however please rest assured we address the issues you raised.
Thanks again for your time and I look forward to welcoming you back in the near future and showing you those changes.
Thank you and stay connected
Nuno

Hi Ahmed90900,
Thanks for the amazing comments, we really appreciated you taking the time to share your feedback and were thrilled to hear how much you enjoyed your visit.
We are proud of our little hideaway up here and we were really happy to hear that King and Abdelsalam took such great care of you.
Thanks again for your time and we hope to see you again soon.
Stay connected,
Nuno

Hi khalfooni65,

I can't express how happy we are to hear that you had such a memorable stay with us. It is really motivating to get this type of feedback from you.
Our Connectors are looking forward to welcome you again!

Thank you and stay connected,

Nuno