Hi Wafa M,

Thanks for bringing your concerns to our attention and we are saddened to hear that your expectations were not fully met, please accept our sincere apologies on the shortfalls in our service, and be assured that your feedback is taken to the heart and will be communicated to the relevant departments for the purpose of our service improvement.

Thanks again for your feedback and we hope to welcome you back to show you those changes.

Regards,

Natia

Quality and Brand Experience

Hi Medo323667,

Thanks for the great ratings.

We are thrilled to hear how much you enjoyed your stay and our hospitality, as your best comfort and experience is our main priority, as you are the central to everything we do here.

Stay connected and we look forward welcoming you back for more beautiful memories.

Regards,

Natia

Quality and Brand Experience

Hi Alnahdi Ali 101,

Thanks for the great ratings.

We are delighted to hear that you enjoyed your stay and our hospitality, as you are the central to everything we do here.

Vida Crew is always here for your best comfort and experience!

Stay connected and we look forward welcoming you back again.

Regards,

Natia

Quality and Brand Experience