Dear halmuk547861,

Thank you for choosing to stay at The Address Skyview Hotel and hope you had a safe onwards journey!

I appreciate your generous ratings and is most grateful for your trust in our team but I am saddened to learn that you were not fully satisfied with your experience. We hope to address this immediately so all of our guests will have a wonderful stay with us. We will take this issue under comprehensive review with department heads concerned and rest assured that we will continue to review how we can do better.

I do hope you'll consider staying with us again. Please feel free to contact me directly for your future bookings and would make sure we can take care of your preferences. Thank you once again and see you soon.

With my best personal regards,
Ellen Hong
General Manager

Dear 454muatha,

Thank you for making Address Sky View your choice of stay and for sharing your heartfelt thanks for Jackson's personable and attentive care.

We are deeply appreciative for your feedback which makes what we do daily that much more meaningful.

We look forward to the opportunity to turn your moments into memories once again!

With my best personal regards,

Ellen Hong
Management Office

Dear saeeda549,

Warmest greetings from The Address Skyview Hotel!

I wish to thank you for your positive feedback on our hospitality and service. We are glad to hear that my team has well looked after you during your stay!

It is a pleasure to have you as our guest and I hope that you had a smooth journey home. We look forward to welcoming you back on your next visit. See you soon.


With my best personal regards,
Ellen Hong
General Manager