Dear jumaan67,
Thank you for taking the time to fill out the online survey, as the feedback is very important to all of us as a team on all areas of our touch points. Such valuable feedback allows us to not only focus and improve on areas that you have enjoyed and have exceeded your expectations but also on areas where we can delve deeper, with more training and coaching to improve our overall services to all our guests. We will surely note and work on the highlighted points as we certainly strive to deliver great customer service. We look forward to welcoming you back!
Best wishes,
Ellen Hong
Management Office