Dear Mr . Mahmoud,
We would like to thank you for taking time to review Holiday Inn Express Dubai Airport and providing feedback regarding your experiences with us.
It is pleasing to read that my team and I can continue to welcome you back as our guest again, and that you have been impressed with your experiences and taken particular delight in feeling catered to and being taken care of.
I will personally be sharing your feedback with our team of colleagues in the hotel and I know they will be thrilled to read of your positive acknowledgement of their efficient and excellent service that they provided to you.
Our aim is to ensure that we can create memories for our guests to share for when they get home - so again thank you for your review as this inspires us to do better each and every day.
We’re looking forward in welcoming you to our hotel again soon.
Ahmed Abdel Nabi