Dear Chelmaghari,

Thank you for taking the time to share your feedback with us. It is our goal to give the best services to our guests and we're glad that you liked our clean rooms, free breakfast buffet and availability of parking spaces .

I regret that we could not live up to your expectations and apologize for the inconvenience caused. Your feedback is of tremendous value for us and your evaluation will form an important part of our ongoing program to continuously monitor the quality of our services and facilities.

Please note that our room service operates only at limited hours. Rest assured that your comments have been taken very seriously and shared with the Department Heads concerned. We hope for another opportunity to exceed your expectations whenever your travels bring you to Dubai next.

Warm Regards,

Tanish Gulati
Assistant Hotel Manager

Dear aalhoraish,

Thank you so much for sharing your feedback with us. We are glad that you liked the central location of our hotel close to local area attractions in Old Dubai, shops in Al Ghurair Centre and Union metro station.

We look forward to the opportunity to welcome you back again soon.

Warm Regards,

Tanish Gulati
Assistant Hotel Manager