فندق ممتاز خصوصا لفندق ٣ نجوم الموظفين متفاعلين ودودين، النظافة واضحة في كافة أجزاء الفندق طبعا قريب من مول الإمارات كانت رحلتي رحلة عمل والفندق مناسب جدا لان مستوى الهدوء ممتاز، لم اقم بتجربة المطاعم أو خدمات الطعامالمزيد
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الغرفة صغيرة للغاية و مواعيد حمام السباحة غير منتظمة و جودة الطعام متوسطة مما أجبرنى على الخروج لتناول الطعام كثيرا على الرغم من تضمن وجبة الافطار فى الحجز و السحور أقل من المتوسط لذا فبرجاء الاهتمام بهذه الأمور فالمكان و الموظفين رائعون
Dear Guest,
May I take this opportunity to thank you for your valuable feedback and kind words that are highly appreciated.
With regards to the size of our rooms, I could see that you booked our classic Centro room which is 22 Sqm. This type of rooms is usually a perfect choice for business travelers, we do have three other room categories which offers our guests more space all are available and bookable online with a very reasonable additional surcharge, may I also highlight that each of our room categories description in terms of size and facilities are clearly stipulated in all our online booking engines. Furthermore, your valuable comments related to dining experience, have been shared with my Executive Chef to ensure improvements are made going forward.
We are looking forward to welcoming you again very soon.
Sincerely,
Imad Akil
General Manager
الافطار ضعيف جدا لعدم وجود تنوع بين الاصناف وعدم التنسيق
عدم توفر غرف كافية للندخنين ومما يضطر الشخص الذهاب خارج الفندق للتدخين..يجب توفير مكان تدخين واحد على الاقل في كل طابق
اقتصار الفاتور النهائية بالدرهم الامارتي ولاوجود للعملة العالمية الدولار
Dear Guest,
Thank you for your valuable time to complete our electronic questionnaire following your recent stay at the Centro Barsha Hotel. It is only through candid, constructive feedback that we can strive to better our product and refine our services.
Firstly, allow me to apologize to you for what appears to have been a less than acceptable experience with our property on your visit. Your comment with regards to food serving during breakfast at C. Taste has been noted and passed on to our Executive chef to look into and enhance the overall breakfast experience. Furthermore, in reference to your valuable comments related to a non-availability of smoking room, I have shared your suggestion with my executive team so that we can evaluate our guests’ feedback and implement changes accordingly.
I would like to assure you that our guests’ satisfaction is our utmost priority here at Centro Barsha and our team will always be available for any support required during your future stays.
We look forward to be of continued service and hope to welcome you back in the very near future.
Yours sincerely,
Imad Akil
General Manager
الفندق جيد جدا من ناحيه النظافه وجوده الغرفه ، وتعامل الموظفين ممتاز مع النزلاء ، خاصه Aatif كان جدا احترافي في التعامل خلال فتره نزولي الفندق ، والاكل في الفندق ممتاز مقابل المبلغ المدفوع، فندق يستحق زياره اخرى
Dear Guest,
As we are committed to deliver exceptional service every time, we are very pleased to read that we were able to make you feel comfortable and you had an excellent stay at Centro Barsha!
Thank you for your kind words, especially for acknowledging the hotel cleanliness and our very professional colleague, Aatif who was most pleased with your gesture.
My team and I look forward to welcoming you again very soon.
Yours sincerely,
Imad AKil
General Manager
فندق هادي ومريح جدا وموقع جميل حيث الخدمات المتواجده حول موقع الفندق وموظفين الخدمه وموضفين الاستقبال ماشاءالله في قمه الأخلاق مسطفى وأخص بالذكر موضف الاستقبال عاطف للاهتمام في شرح تفاصيل مرافق الفندق والخدمات المتميزه بأدق التفاصيل شكرا جزيلا
Dear AbdullaMR,
We are delighted to have received such a positive review of your stay with us at the Centro Barsha Hotel!
Thank you very much for highlighting the convenient hotel location, and our very friendly and helpful colleagues, specially Moustafa and Aatif who are indeed a credit to our hotel.
We are truly glad that you had a comfortable stay with us and we await the pleasure of welcoming you again in the near future.
Sincerely,
Imad Akil
General Manager
صراحه انصحه بزياره فندق في قمه رقي وراحه ونظافه اكثر فندق احب زيارتهم صراحه تحس براحه كاني في البيت واشكر كل موظف في فندق على هاي جوده عاليه صراحه اكثر فندق متعاون وشرح في تعامل واكيد لي زياره قريبه وتسلمون
Dear Guest,
May I take this opportunity to thank you for your valuable feedback and kind words that are highly appreciated. As we are committed to deliver exceptional service every time, we are very pleased to read that we were able to make you feel comfortable and you had an excellent stay at Centro Barsha!
Thank you so much for highlighting the hotel cleanliness, our warm hospitality and our superb colleagues.
Once again thank you so much for sharing with us your valuable feedback. My team and I look forward welcoming you back, hoping to create more special memories with us.
Sincerely,
Imad Akil
General Manager
