Dear Guest,
We would like to thank you for taking the time to share your experience with us.
In reference to your valuable comment related to Room Service and Buffet, it has been forwarded to our Food and Beverage Manager for immediate remedy and to avoid re-occurrence.
Again, I am very sorry for any inconvenience caused during your stay and that you felt disappointed by our services.
We do hope to have the opportunity to welcoming you again in the future.
Sincerely,
Imad Akil
General Manager