كانت معاملة منقذ المسبح سيء جداً ويرفع صوته ويسب ويشتم لسبب كنت لا بس بوكسر واماكن كل من كان في المسبح من نزلاء .. وغير هذا مد يده لكي يخرجني من المسبح بطريقة في غير محترمه ويطلب مني وهو يصرخ في وجهي ان اخرج من المسبح وان هذا الملابس غير محترمه
Dear Valued Guest,
Thank you for taking the time to post your feedback.
With much regret we learnt that our services and facilities did not meet your expectations for which we wish to apologize again. According to our records, we did receive your guest satisfaction survey and a response was sent to you soon after. Again, we assure you that we are taking actions on the feedback you have provided.
Kind regards
Imad Akil
General Manager
أول تجربة، وجهتي المفضلة لزيارات العمل 🌹
المكان قريب لمول الإمارات، الغرفة تصلح للشخص بمفرده أو زوجان بحد أقصى رضيع.
المكان نظيف.
أنصح بزيارته.
تم تجربة الإفطار وكان جيد، بالنسبة للغداء بالإمكان تطوير قائمة الغدا.
Dear Valued Guest,
Thank you very much for your positive rating of your recent stay with us at Centro Barsha by Rotana.
With pleasure I note that our facilities and services met your expectations.
Thank you for highlighting our clean room, convenient hotel location as well as the good breakfast experience. I have taken a good note with your valued comments regarding lunch menu and rest assured that your comments will be forwarded to my Executive chef to come up with a new ideas.
I appreciate you taking the time to share your experiences on Trip Advisor, and I look forward to welcoming you back to Centro Barsha by Rotana.
Sincerely,
Imad Akil
General Manager
الغرف قليلا ضيقه و لا توجد عوازل صوت
ولكن الفندق جميل و مريح و عملية الدخول و الخروج جدا سريعه و الموظفين جدا لابقيين و موقعه قريب من الإمارات مول و بعض الخدمات قريبه منه
وتوجد مواقف أسفل الفندق وايضا الفندق لا توجد به خدمة صف السيارات و حمل الامتعة
Dear Guest,
Thank you for the feedback on your recent stay at Centro Barsha by Rotana.
It was truly a pleasure to serve you and that you were pleased with speed process of our check-in and check-out as well as the location of our property.
We are all committed to deliver the best service and attention to our valuable guests we very much appreciate your kind words and we await the chance to host you again in the very near future.
Sincerely,
Imad Akil
General Manager
يرجى تقديم خدمة التوصيل للمطار و الاماكن السياحيه, ,, طلبت توصيل للمطار فقوبلت بعدم وجود هده الخدمه, ,, طلبت خصم من البار بمبلغ اعتقد 80 د فقوبلت بالرفض ! غريب عجيب, ,, جيده ولكن الماء في دورة المياه ضعيف بالدات دش الماء
Dear Guest,
We are so grateful for the 5 star rating.
With regards to your comment about the transportation we do provide a free shuttle going to mall of emirates as well as to Jumeirah beach over the weekdays. Our team from reception would be very happy to arrange an airport transportation with an additional cost.
Once again thank you so much for sharing with us your valuable feedback. My team and I look forward welcoming you back, hoping to create more special memories with us.
Sincerely,
Imad Akil
General Manager
بصراحه التيم منتهى التعاون وخصوصا أحمد من الاستقبال قمه فى التعاون والسرعه قمه فى الأخلاق الفندق بصراحه كمان قريب من كل أماكن كتير زى مول الإمارات كارفور الصيدليات مارينا كمان ميديا سيتى وده كمان شغلى
Dear Guest,
We would like to thank you for taking the time to share your experience about your recent visit to the Centro Barsha Hotel.
Your recognition to Ahmed is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions.
It is wonderful to learn how much you enjoyed our convenient hotel location.
My team and I look forward to welcoming you again very soon.
Sincerely,
Imad Akil
General Manager
