Dear Valued Guest,

Thank you very much for your wonderful review of your recent holiday with us at Centro Barsha Hotel Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is renowned for, and we are delighted that we have been successful in achieving this during your stay.

With much regret we learn that we did not meet your expectation regarding your breakfast experience in which we sincerely apologize. Please note that your valued comment has been forwarded to our respected head of department which will be assessed and changes to make as necessary.

Centro Barsha is a three star business budget hotel wherein some of the amenities and services are not provided just like the concierge services, however we have a personalize trolley located in the lobby were guest can use and if there is available colleague we will be more than happy to assist.

I appreciate you taking the time to share your experiences and look forward to welcoming you back to Centro Barsha in the future.

Sincerely,

Imad Akil
General Manager

Dear Valued Guest,

Thank you very much for your review of your recent stay with us at Centro Barsha by Rotana.

With much regret we learnt that we did not meet your expectations for which we sincerely apologize.

We assure you that we are taking actions on the feedback you have provided.

We look forward to be of continued service and hope to welcome you back in the very near future.

Yours sincerely,

Imad Akil
General Manager

Dear Valued Guest,

Thank you very much for your review of your recent stay with us at Centro Barsha by Rotana.

I am happy that you were generally satisfied, specially with the hotel convenient location, however with much regret I learn about the telephone charges in your room in which my guest services team have waive off the charges as it was generally system error. We assure you that we are taking actions on the feedback you have provided.

We look forward to be of continued service and hope to welcome you back in the very near future.

Yours sincerely,

Imad Akil
General Manager