Dear Mona D,
Thank you for taking the time to post an online review of your experience in The Meydan Hotel. My team and I are thrilled to hear that you appreciated the services rendered by our colleagues. Your flattering will surely not go unnoticed and will be passed on to them.
On the other hand, we regret to hear that we were unable to fully meet your expectations in certain aspects and we apologize for any inconvenience caused. Nonetheless, rest assured that we have taken good note of your constructive comments.
Thank you once again for your valuable feedback. We trust that you will give us another opportunity to welcome you back and change your perception of us.
Sincerely yours,
Reuben Mifsud | Cluster General Manager
Meydan Hotels & Hospitality
T: +971 4 381 3122
M: +971 56 505 2251
Email: Reuben.Mifsud@meydanhotels.com