Dear wabaismail,
Thank you for your feedback and we apologize for your experience during your recent stay with Ramada Plaza Jumeirah Beach. We always make sure that we extend quality service in each guest that we deal with and your experience should have never been an exemption. We appreciate your feedback, and trust that we will look into this matter.
On a lighter note, we hope you had a chance to explore the area of Jumeirah Beach residence which offers variety of activities from dining options, shopping centers, beach activities and more! We hope to welcome you back on your next visit!
Kind Regards,
Stefan Thumiger
Cluster General Manager