Dear 485tanya_,

Thank you for taking your precious time to write and share your precious review on TripAdvisor and thank you for staying at Shangri-La Dubai.

We are delighted to read that you had an excellent stay and that you enjoyed your lunch experience at Dunes café, along with the outstanding services and hospitality rendered by our colleague Ahmed Saqr. We are happy to note that his courtesy and friendliness made your stay memorable. Thank you for your positive feedback, it was a great privilege to take care of you.

We are looking forward to welcoming you back at Shangri-La Dubai in the near future.

With best regards,

Hakan Ozel
General Manager

Dear 842hudaa,

Thank you for choosing to stay at Shangri-La Dubai and taking your valuable time to post your positive review on TripAdvisor.

We are delighted to hear that you enjoyed the heartfelt hospitality of our colleague Ahmed during your dining experience at Dunes café. Our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. I will be very happy to share your compliments with him and in return, he will be thrilled to hear that his efforts were recognized by our valued guests such as yourself.

It is our privilege to take care of you and we hope to see you again at Shangri-La Hotel in the near future.

With best regards,

Hakan Ozel
General Manager

Dear 332medhate,

I am grateful to read your positive feedback on your dining experience at Dunes Café. Thank you for taking the time to write your comments on the restaurant’s service and its ranking on TripAdvisor.

We go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve, we are happy to note that you enjoyed the quality and the variety of our offerings. Thank you for your message, it was our pleasure to serve you.

We look forward to welcoming you back again to Dunes Café at Shangri-La Dubai in the near future.

With kind regards,

Hakan Ozel
General Manager

Dear 276sajadk,

Thank you for taking your precious time to write and share your experience at Dunes Cafe with us on TripAdvisor.

We are happy to learn that you were satisfied with the venue and its services while dining at the restaurant. Your encouraging comments about our colleagues Nazhifa and chef Vipin are thoroughly appreciated. Our aim is to ensure that guests are always given the best attention and comfort they deserve, it was indeed pleasure to serve you.

We are looking forward to welcoming you back at the Dunes Café in the not too far future.

With kind regards,
Hakan Ozel, General Manager