Hi Dear,
Thank you so much for taking the time to share your wonderful experience with us. We greatly appreciate your kind words about our employee, Khalifa. It's fantastic to hear that Khalifa provided you with a comfortable and humble service, with his own unique style. We take pride in having a team that is dedicated to ensuring our guests' satisfaction, and it's delightful to know that Khalifa lived up to those expectations.
Once again, thank you for your kind review. We truly value your feedback and are delighted that you had such a positive experience with us. We hope to have the pleasure of welcoming you back to our hotel in the near future.
Bassem Shahen
Duty Manager