Dear Momo,

Thank you very much for sharing your feedback with us.
We are glad hearing that you had pleasant stay with your family and your kids had great enjoyable time.
We are truly sorry for the inconvenience caused and greatly appreciate your understanding.
Please rest assured that your feedback is taken into consideration for further improvement.
We look forward to welcoming you and your family back again.

With best regards,
Kanokwan Chamchoy
Quality Manager

Dear maryamtamimi76,

It was a pleasure to have you as our guest here at Centara Mirage Beach Resort Dubai.
We are glad to learn that you had a great stay in our hotel. It is our aim to ensure that all guests have a wonderful experience while staying with us, and most importantly recognizing the utmost warm hospitality of our team members.
Thank you once again and looking forward to welcoming you back soon!

With best regards,
Kanokwan Chamchoy
Quality Manager

Dear maharyacoub,

Thank you very much for sharing your feedback and this enables us for further improvement.
We are truly sorry for the inconvenience caused and challenges you experience with during the stay.
It would be much appreciated if we can connect with you and learn more details of your experience.
We look forward to hearing from you and having the chance to welcoming you back again.

With best regards,
Kanokwan Chamchoy
Quality Manager