Dear HumodHadi,
kindly allow me to reply to you in English.
Thank you very much for your great review about our Oaks Ibn Battuta Gate.
I was very pleased to read that you enjoyed our Mistral Restaurant.
We are already looking forward to your next visit.
Kind regards
Sven Schneider
Food & Beverage Manager

Dear Guest,

Thank you for taking the time to share your five-star review on Trip Advisor.

I was happy to read that you enjoyed your dining experience at our restaurant and appreciated the customer service extended by our employees.

Thank you once again for your recommendation and we look forward to welcoming you back soon.

Best regards,

Paul Papanicolaou
Interim General Manager

Dear Guest,

Thank you for sharing your excellent review following your dining experience at Mistral restaurant.

I was delighted to read that you had an overall delightful escapade at our Mistral restaurant. Please rest assured that I will personally pass on your kind compliments to Sanji and the entire team whom will be equally as happy to hear the same.

Thank you for your five-star rating and we look forward to welcoming you back again soon.

Best regards,
Robert Barker
General Manager