Dear Mohdmiaad,
Thank you for taking the time to share your experience about your recent stay at our hotel. We are deeply saddened to learn that your stay with us was not up to your expectations. We sincerely appreciate your feedback and all the details mentioned as they help us to improve the service and facilities in the hotel itself. We are always here to serve our valuable guests and at DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
Warmest Regards,
DoubleTree by Hilton Dubai M Square Hotel & Residences