الفندق جدآ ممتاز يستحق خمس نجوم للأسباب التالية
النظافة الإستقبال الخدمة المرافق سرعة الدخول الخدمات داخل الغرفة الموقع بجوار البحر اطلالة الغرفه على البحر قربة من الأسواق القديمة ومعالم دبي القديمة اقدم الشكر والتقدير والاحترام للإدارة خاصة المديرة ماري جدآ محترمه في التعامل وإنهاء إجراءات الدخول
Dear Guest,
I Thank you for taking time to share your reviews of your stay at our hotel Wyndham Dubai Deira. Your feedback is integral to our ability to enhance our services.
It is a pleasure to know that you had a comfortable & pleasant stay with us. Our team members always strive to offer the best services to all our guest, as our utmost aim is to go beyond expectations and delight our guests always.
We do hope to host you again in our hotel, whenever your travels brings you back to Dubai.
Sincerely,
Thierry Perrot
Cluster General Manager
جيد جدا السرير جدا مريح المخدات مريحة أيضا والحمام نظيف أيضا الغرف حجمها كبير ، قريب من الأسواق وخاصة سوق الديرة سوق الذهب وسوق العطور ، فقط ملاحظة واحدة موظف إركان السيارات غير لائق مع ساكني الفندق وألفاظ غير مناسبة منها بأن المواقف أمام الفندق مخصصة ل vip وقالها لي والأشخاص وحدث هذا أمامي وأعتقد بأن هذا غير صحيح
Dear Ahmad,
Thank your for your feedback. I can assure you that the entire team is trained with the highest behavior standards and it is very disappointing to hear that you felt otherwise. I’ll make sure your feedback is passed on to the team so they can better their performance in future interactions.
However please note that guest parking is in the basement of the building and not in front of the hotel. I am certain there is some kind of misunderstanding that you may have encountered. Nevertheless I extend my apologies in all regards.
Providing the highest level of hospitality is our utmost goal. Succeeding on the same is because of best guests like you and we have fallen short of maintaining our standards in your customer experience.
Your feedback is integral to our ability and with a spirit to serve and deliver our best at all times, the entire team here at Wyndham awaits another opportunity to host you again in the not so distant future.
Sincerely,
Thierry Perrot
Cluster General Manager
غرفة نظيفة طعام مميز موقع جيد سعر مناسب. طاقم الاستقبال غير محترف نوعا ما غير مبتسمين لا يوجد ترحيب.
بالمجمل فندق جيد وسعره مناسب
لا أجد وصف اكثر من ذلك ولكن من شروط التعليق ان يكون ٢٠٠ حرف لذلك كتبت هذه الجملة
Dear Sam,
I thank you for taking the time to share your valuable feedback of your recent stay with us at our hotel Wyndham Dubai Deira. Our guests feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.
Our entire team is trained with the highest behavior standards and it is very disappointing to hear that you felt otherwise. The entire team aims to provide the most excellent customer service to our guests and carry our business with high standards & etiquette. I along with my staff shall ensure our standards are met at all times.
I look forward to welcome you again and provide you wonderful experience.
Sincerely,
Thierry Perrot
Cluster General Manager
شكرا لجميع العاملين في الفندق على الخدمات الرائعه المقدمه وسرعة تسجيل الدخول
والخروج
وكذلك نظافة الفندق بصفة عامة
ولكن مشكله الفندق في موقعه حيث ان جميع الشوارع المحيطه بها اصلاحات وتحتاج الكثير من النحويلات للوصول له.
Dear Guest,
I Thank you for taking the time to tell us about your experience at our Hotel, Wyndham Dubai Deira. It is always a pleasure to receive positive feedback.
The entire team aims to provide the most excellent customer service to our every guests and carry our business with high standards & etiquette. I am glad to know that your stay with us was satisfactory.
Dubai is a city that is always evolving and is rooted in progress. We are proud to be part of this city that is ever growing. As we speak, the area is developing tremendously and is becoming a very important commercial center. I look forward to welcoming you again and provide you with another excellent experience while showing you the expansion of this area sometimes in the near future.
Sincerely,
Thierry Perrot
Cluster General Manager
الفندق رائع ولكن موقعه بعيد عن الاماكن السياحيه ويتطلب دفع اجره تكسي عاليه كذلك يوجد اعمال بناء جسر وكان مؤثر على المنظر.
الخدمات والنظافه والاستقبال والمطعم جدًا رائع.
العاملين ودودين ومتعاونيين وكذلك حراس الامن محترفبن.
الافطار جميل.
Dear YahyaAssiri8,
Allow me to thank you for your wonderful review of your experience at Wyndham Dubai Deira. It is fantastic to learn that you enjoyed your recent stay with us and the hotel has left a lasting impression on you. I am pleased to let you know that actually our hotel is positioned 2 minutes walking distance from the Gold Souk Metro station and you can reach anywhere in the city very quickly. Our team members would be happy to guide you next time you are visiting us.
You have been very kind about all aspects of the hotel and services and I truly thank you again and hope we have the opportunity to welcome you back, soon.
Sincerely,
Thierry Perrot
Cluster General Manager
