المكان جدا جميل والخدمات والموظفين جدا رائعين المسبح كان على مطل رائع ورايق البكيري لذيذ وديكوره جدا جميل كانت عندي ملاحظات على نظافة الغرفة وتقبلوا ذلك بصدر رحب/الفندق موقعه جدا ممتاز ورح أعيد التجربة فيه إن شاء الله المزيد
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نزلت في الفندق 5 ليالي بغرض العمل بصراحة فندق 4 نجوم كثير بحقه
* الموقع جميل وهادئ في المركز التجاري
* الاستقبال أٌقل من عادي
*الغرف لاتليق ب 3 نجوم ولها رائحة والممرات رائحتها كريهة
*خدمة الغرف الأسوء في دبي على الاطلاق بلامنافسة
* الفطور ممل واصنافه قليلة جدا جدا
* السعر مبالغ فيه مقابل القيمة
* يوجد فيه كافيه جميل ومخبز ألماني
تجربتي لن تتكرر فيه ولا أعتقد أن الادارة الألمانية على دراية بهذا السوء
Dear Rahim,
We would like to thank you for taking the time in sharing your experience at Steigenberger Hotel Business Bay during your recent returning visit.
We are indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all members of the concerned teams and adjusted where ever possible.
As discussed with yourself personally, we will indeed clarify the dress code for each of our outlets at Steigenberger Hotel Business Bay to avoid, as you mentioned, any unconformable situation and to promote consistency in standards, which our guests have valued over the years.
Rest assured that our Team at Steigenberger Hotel Business Bay , praised for its discerning service within unique and stylish facilities, is fully dedicated in ensuring that our clientele is hosted with the best of caring and genuine service for all.
We hope that we will have the pleasure of welcoming you back for your to demonstrate our ability to deliver the level of service which you have praised many times during your past visits.
Warm Regards
Stephen Meredith
stephen.meredith@steigenberger.com
احترام ف الاستقبال و اُسلوب جميل مع الكستمر و فندق راقي وجميل ومطل على برج خليفه و المنظر جميل من الغرفة و أتمنى ان يكون له اعلان كامل في جميع الإمارات و فندق جميل و راقي ماشاءالله و الموضفين محترمين اسلوبهم راقي ميرا و سيد
Dear Guest,
Thank you for your marvelous feedback.
We are happy that you had an enjoyable stay at Steigenberger Hotel Business Bay and were very pleased with the warm hospitality service of our associates for looking after your dietary requirement.
Your inspiring comments have been shared with the team to further motivate them to deliver exceptional service.
It is our pleasure to be of service to you and we look forward to welcoming you back soon for another great experience
Warm Regards
Stephen Meredith
الفندق هادئ جدا ومريح الغرف نظيفة ، الموظفين متعاملين وودودين ،يعيبه عدم التنويع في الافطار ، ويعيبه ايضا كثرة سؤال عمال التنظيف عن وقت تنظيف الغرف ويجب عليم الالتزام بتنظيف الغرفة عند وضع ورقة تنظيف الغرفة عل باب الغرفة
Dear Salema,
Thank you for your marvelous feedback.
We are happy that you had an enjoyable stay at Steigenberger Hotel Business Bay and were very pleased with the warm hospitality service of our associates for looking after your dietary requirement.
Your inspiring comments have been shared with the team to further motivate them to deliver exceptional service.
It is our pleasure to be of service to you and we look forward to welcoming you back soon for another great experience
Warm Regards
Stephen Meredith
كانت إقامة لفترة قصيرة جداً ولكنها كانت فريدة من نوعها .. حيث كان الإستقبال في الفندق رحب جداً .. ولقد قمنا بعمل جولة بمدينة دبي وعدنا في الفترة المسائية للفندق للراحة .. وقمنا بتجربة العشاء لديهم وكان ذا جوده عالية ..
Dear Mohamed,
Thank you for your marvelous feedback.
We are happy that you had an enjoyable stay at Steigenberger Hotel Business Bay and were very pleased with the warm hospitality service of our associates for looking after your dietary requirement.
Your inspiring comments have been shared with the team to further motivate them to deliver exceptional service.
It is our pleasure to be of service to you and we look forward to welcoming you back soon for another great experience
Warm Regards
Stephen Meredith
نظيف
هادئ
جميع العاملين متميزين ومتعاونين
يصلح للعوائل
قريب لمول دبي وبرج الشيخ خليفة
موقعة بالنسبه لدبي متميز في منتصف دبي
يبعد عن السوق الصيني ربع ساعه تقريباً
يبعد عن الجي بي ار اقل من نصف ساعه
وايضاً من مطار دبي
Dear Guest,
It was great to read your encouraging feedback. On behalf of my team THANK YOU for your kind words and compliments on our overall service and facilities. We are very pleased to learn of your overall satisfaction and it would be our pleasure to welcome you back to Steigenberger Hotel Business Bay in the near future.
Please feel free to contact me if you need my personal assistance with your next booking.
Sincerely,
Stephen Meredith
