Dear Guest,
Thank you for sharing with us your impressions of your recent stay at our hotel. Our entire team is extremely committed to provide our guests with a flawless experience and I would personally like to apologize for failing on this occasion. Your feedback has been raised with concerned departments immediately, however we would have been grateful if we have known about your challenges while you were accommodated with us, to give us an opportunity to rectify things on the spot. Nevertheless, we appreciate you bringing this to our attention and please rest assured that action plans have been set up to ensure these types of situations do not occur again. We do hope you will grant us another opportunity to redeem ourselves and change your perception about our services, sometimes in the near future.
Sincerely,
Thierry Perrot
Cluster General Manager

Dear Guest,
Thank you for sharing your experience at Days Hotel by Wyndham Dubai Deira.
As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
We also shared your kind words with the teams and all of them were really happy and touched that they were able to make your stay a really memorable one. If you like, you can also share your feedback on Wyndham Dubai Deira Google, which is an excellent portal that travelers around the world have come to rely upon for reviews prior to planning a trip. Your feedback is integral to our ability to continue to improve our product. We have recently started our amazing promotion Pizza & Pasta ( All you can eat), which runs every Saturday, an experience I believe you will greatly enjoy. Thank you again for your time and come visit us again soon!
Sincerely,
Thierry Perrot
Cluster General Manager