Dear Mohammed,
I thank you for taking the time to tell us about your experience at the Days Hotel by Wyndham Dubai Deira. Your feedback is important to us as it will help us understand areas of possible improvement and thus allow us opportunity to enhance our services.
I do understand the challenge you faced at check-in, however the team is definitely working to ensure a smooth stay for all our guests. The entire team aims to go beyond expectations and delight them all. It is a pleasure to know that your stay with us was still pleasant.
I hope that you visit us again and give us the opportunity to provide you with exceptional service that we commit to deliver and show you the amazing expansion of this area in the near future.
Sincerely,
Thierry Perrot
Cluster General Manager