Dear alkadi1111,

Thank you for your Trip Advisor review, we sincerely appreciate your shared experience and value your feedback.

We are sorry to hear about the lapses you experienced during your stay. It is far from the quality guest experience we strive to achieve each day and your comments only help us improve. We take every feedback from our guests seriously to ensure we remedy all shortcomings as possible and we do hope we will have the opportunity of doing so when you visit us back.


Warm regards,

Hyatt Centric Jumeirah Dubai Team