اشكر الاخوان في الاستقبال الاستاذ مصطفى والاستاذ ياسر وكذلك اشكر فريق التنظيف لسرعة التجاوب واشكر الاخ علاء والله ياسر تبع الخدمه الشامله للغرف وكذلك اريد اضافة نقطه جميله موقع الفندق جدا رائع بالقرب من السوبر ماركت ومغسلة الملابس وللعلم اسعار الفندق في غسيل الملابس لاتفرق كثيرا عن الخارج وكذلك سهولة الحصول على التاكسي وتعاونهم السريع في جلبهم لك والاهم ان الفندق مناسب جدا جدا للعوائل
شكرا لكم فيرست سينترال المزيد
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موقع جيد في منطقة مرتفعات البرشاء وليس ببعيد عن الdowntown وخدمة رائعة
مستوي جيد جدا من النظافة و غرف كبيرة بها appliances كافية لعدم النزول
شكرا لمصطفى وسُكينة موظفي الاستقبال ع المتابعة وتحقيق الرغبات
Dear Ahmed_Shalaby21,
Thank you for choosing First Central Hotel Suites and we are delighted to have been your chosen hotel during your recent stay in Dubai. It was truly a pleasure to serve you and knowing that you had a wonderful stay with us. It's great that you enjoyed the hotel location, cleanliness and spacious room and the great service our team had provided. Thank you for highlighting our well professional team. Our team is committed to delivering an exceptional experience to exceed the expectations of our valued guests, such as yourself. We look forward to seeing you on your next visit.
Sincerely,
Hany Samuel
General Manager
هذه المرة الثانية التي احجز بهذا الفندق الرائع
الخدمة ممتازة النادي الرياضي جيد جدا
المواقف واسعة الغرفة جميلة جدا و مخدمة من كل شيء
ابمطبخ المصغر جميل بامكاني عمل قهوتي الخاصة .
النظافة بشكل عام وبكل التفاصيل ممتازة و التعقيم ايضا
العاملون لطفاء جدا و متاونون لابعد الحدود و خصوصا عامل تنظيف الغرف محمد لامين السيسي من افريقيا مهذب و متقن لعمله جدا.
شكرا لادارة الفندق و شكرا لكل العاملين في الفندق.
Dear 493yassers,
We are happy to receive your feedback. Your feedback helps us so much to ensure that we are in the right track in providing comfort to you our valued guest and we cannot thank you enough for taking the time to write it. We are grateful that one of our team, Lamin have shown remarkable service as it reflects in your review. It is our commitment to ensure to exceed our valued guest expectations. We thank you for choosing us as your preferred hotel and we are honored to be of service to you. Our team are looking forward to seeing you on your next visit.
Sincerely,
Hany Samuel
General Manager
يعيب الفندق انه عدم توفر شرفه للغرف التي تكون اطلالتها جميله كذلك صغر حجم الغرف اما باقي الاشياء فهي كلها جميله وفاقة التوقعات و مواقف السيارات جمليه وواسعه والامن في الفندق كذلك وتعامل الموظفين جميل جدا
Dear 695hamadd,
Thank you for choosing First Central Hotel Suites as your home away from home and for taking your time to share your wonderful feedback. It gives us true pleasure whenever our guests leave with fond memories of their experience with us. We are pleased that we met your needs and expectation.
Thank you for appreciating our well professional staff, spacious rooms, our facilities and upright ambiance. Our aim is to ensure that we provide the highest level or service and satisfaction of our valued guests at all times.
Together with the rest of the team, we look forward to welcoming you back again soon and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hany Samuel
General Manager
فندق جيد من اغلب النواحي " لكن وقت التشيك اوت " في كل مكان الساعه ٢ " بس عندهم دافين علينا من ١٢ ولما طلبنا ليت تشيك اوت اخذوا علينا ٣٠٠ درهم " من ١٢ للساعه ٢ ب ١٠٠ ومن ٢ للساعه ٣ ٥٠ درهم على غرفتين ٣٠٠ درهم
Dear Ibrahim A,
Thank you for your stay at the First Central Hotel Suites.
We really appreciate to receive feedback towards your stay in our hotel and for appreciating our equipped room and good location of the hotel, which nearby with supermarket and close to metro station where you can easily visit most of the big shopping malls in Dubai and beautiful tourist spot in Dubai Area.
Concerning the check out time, we sincerely apologize, however hotel's standard check out time is 12:00 pm.
In regards to the late check out fee of AED 200/ per room , this is a hotel policy. Hope for your kind understanding to this matter.
We hope to see you once again and looking forward to welcoming you soon.
Sincerely,
Hany Samuel
General Manager
النظافه معدومه حيل عندهم.. ٣ ايام غرفتي ماتنظفت ... وازعاج وغير هذا الاضاءه معدومه والتلفزيون صغير جدا ... ونادم على حجزي ولن اكررها معهم ... اتمنى ينظرون لراحة المقيم اكثر والاهتمام بالنظافه وجودة الاقامه من ناحية الاصاءه والترفيه
Dear zalyam816019,
Thank you for taking the time to tell us about your experience at the First Central Hotel Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At First Central, we strive to provide a superior service experience for every customer; therefore, we would like to get more information from your good self and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Please contact us by email or by phone at your most convenient time. You can find our contact details at our website and we will wait for your feedback.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Hany Samuel
General Manager
