فندق زفت و المعامله سيئه للغايه من المدير الليلي كريم بيعلى في السعر وانا حاجز في الرويال سويت 4302 ما كان راضي يسكني اول و اخر مره اسكن في الهلتون من النظافة و المدربين و مشرف النظافة أسلوبه زباله انا عالطول في دبي و في افخم الفنادق ولا شفت متل القرف هذا
Dear zyad1234567890,
Thank you for taking the time in posting a review of your recent stay at the Hilton Dubai The Walk.
It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion.
As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement.
Sincerely,
Walter
تتعب من كثرة الانتظار لطلب مصعد وذلك لكثرة الغرف وقلة المصاعد والادوار كثيره ولابد يجدو حل لهذه المشكله انا في الطلوع للغرفه انتظر وقت وبعد الانتظار تجد العدد مزدحم في المصعد الى درجه انك بالكود تتنفس من كثرت العدد والنزول مثله
Dear Majed Q,
Thank you for taking the time in posting a review of your recent stay at the Hilton Dubai The Walk.
It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion.
As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement.
Sincerely,
Walter
اشكر اداره الفندق ولهم مني جزيل الشكر
على النظافة والاهتمام بأدق التفاصيل ولكن فيه مشكله صارت معي بالمواقف السيارات لذا أتمنى من الاداره الحرص او وجود حل لها
لان المواقف بعده وغيره مفهومه ووجود اللون الأزرق لايكفي
Dear Sunshine56279919264,
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Dubai The Walk. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.
We are very pleased to read your appreciation regarding the service that our team had provided. I will personally convey your commendations and on behalf of my team THANK YOU for your valuable and motivating feedback.
We all look forward to welcome you and your family back again in the near future!
Sincerely yours,
Walter
الاقامة بالفندق كانت رائعة، الطاقم ودود ومتعاون، النظافة عالية، تم ترقية غرفتي، الموظفة كلاوديا فاجأتنا بكيكة عيد ميلاد لابنتي، كل شيء متوفر في الفندق والخدمات متعددة من حوله، الافطار يحتاج الى جودة اعلى
Dear Dream00951843259,
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Dubai The Walk. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.
We are very pleased to read your appreciation regarding the service that our team had provided. I will personally convey your commendations and on behalf of my team THANK YOU for your valuable and motivating feedback.
We all look forward to welcome you and your family back again in the near future!
Sincerely yours,
Loes
تاخير في المصاعد والحمامات قديمة ولايوجد سليبر والاكل في الغرف بارد وغالي وعند تسجيل الخروج تاخير غير طبيعي وصعب في دخول المواقف غير الزحمة في الكراج لن اكرر زيارتي الثانية للفندق بصراحة الفندق حرام يكون لهيلتون
Dear Global56674078604,
Thank you for taking the time in posting a review of your recent stay at the Hilton Dubai The Walk.
It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion. As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement.
We really appreciate your feedback and we hope to be able to welcome you back to our property in the near future, to give us a chance to regain your confidence in our service and facilities. Please do not hesitate to contact us should you need our assistance with your next booking.
Yours sincerely,
Gisele Clark
Hotel Manager
