Dear Rami - Aljawi,

Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Dubai The Walk. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.

We are very pleased to read your appreciation regarding the service that our team had provided. I will personally convey your commendations and on behalf of my team THANK YOU for your valuable and motivating feedback.

We all look forward to welcome you and your family back again in the near future!

Sincerely yours,
Loes

Dear zyad1234567890,

Thank you for taking the time in posting a review of your recent stay at the Hilton Dubai The Walk.

It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion.

As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement.

Sincerely,
Walter

Dear Majed Q,

Thank you for taking the time in posting a review of your recent stay at the Hilton Dubai The Walk.

It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion.

As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement.

Sincerely,
Walter