Thank you for taking the time in posting a review of your recent stay at the Hilton Dubai the Walk.
It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion. As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be used as a basis for our improvement.
We really appreciate your feedback and we hope to be able to welcome you back to our property in the near future, to give us a chance to regain your confidence in our service and facilities.
Please do not hesitate to contact us should you need our assistance with your next booking.