We are happy to see your 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.

Kind Regards,

Dear Ahmad,

Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Dubai The Walk. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction.

We all look forward to welcoming you and your family back again in the near future!

Sincerely yours,
Ali

Dear lahem88,

Thank you for taking the time in posting a review of your recent stay at the Hilton Dubai the Walk.

It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion. As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be used as a basis for our improvement.

We really appreciate your feedback and we hope to be able to welcome you back to our property in the near future, to give us a chance to regain your confidence in our service and facilities.

Please do not hesitate to contact us should you need our assistance with your next booking.

Sincerely yours,