Dear Mahergghobrial,
Thank you for taking the time and effort to share your comments following your recent stay at Hilton Dubai the Walk.
As my team and I are genuinely focused on wanting to create the best experience possible for our guests, we really appreciate it when someone takes the time to give us their feedback as this enables us to know if we are maintaining our standards or not, and thus, helps us to improve.
We are delighted to hear your praising comments regarding our team, especially Nazli and I will personally ensure your valuable feedback is shared with the senior hotel management.
We look forward to welcoming you back to Hilton Dubai The Walk in the not-too-distant future.
Sincerely yours,