بسبب عدم تنوع طعام الفطور .. لقد كان الحمام في الغرفه الاولى يعاني من مشكله في التسريب
وعند طلب التغير تم نقلنا الى غرفه افضل وباستجابه سريعه اشكر لهم تعاونهم …
الموظفين في الاستقبال بشوشين وخاصه ألسي كان جدا لطيف في التعامل معنا
قضينا وقت ممتع في الفندق والاطلاله كانت جميله على القناه
Dear Valued Guest,
Thank you for your lovely feedback and I am happy that you enjoyed your stay with us as well as the facilities of the hotel. We pride ourselves on being an engaged team that ensures that each guest that we have feels at home and I’m delighted that Elsie from the reception helped make your stay memorable.
I also appreciate the candid feedback we receive regarding the variety of food and welcome any opportunity to improve.
We hope to welcome you back to the First Collection Waterfront soon.
Warm regards,
Greg Moses
Cluster General Manager
حاب اشكر الموظف احمد عز على حسن الاستقبال وبشاشة الوجه سهًل علي الدخول وكان متعاون جدآ
شكرا لفندق فيرست كولكشن وتر فرونت
شكرآ لإدارة الفندق على اختيار الموظفين المميزين
لم يستغرق اتمام الحجز الا ٥ دقايق
شكرآ على حسن الاستقبال وعلى الحفاوه وراح آكرر الزياره مره أخرى
Dear Abun,
Thank you for the lovely feedback you have given us, and we are happy that you enjoyed our facilities and services, I will share your wonderful words with Ahmed Ezz from the reception and I am glad that he was able to delight you with his great service.
We look forward to welcoming you back to Dubai and of course to The First Collection Waterfront.
Warm regards,
Greg Moses
Cluster General Manager
استمتعت بالتجربة فخدمة الغرف والوجبات جدآ رائعة
كما أن الموقع للفندق ممتاز والجلسة الخارجية تطل على مسطح مائي جميل وبه أماكن للمشي والرياضة تبعث الراحة والسكون وأنصح به للعائلة والعمل واشكر الموظفة الرائعة أحلام على حسن استقبالها وتعاونها.
Dear Valued Guest,
Thank you for your lovely feedback and I am happy that you enjoyed your stay with us as well as the facilities of the hotel. We pride ourselves on being an engaged team that ensures that every guest that we have feels at home and I am delighted that Ahlam helped make your stay special and comfortable.
Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests.
We appreciate your recommendation, and we look forward to welcoming you, your family and friends back to Dubai and of course to The First Collection Waterfront.
Warm regards,
Greg Moses
Cluster General Manager
Minruk.
الموظف المثالي ليس هو من يأتي إلى العمل باكراً ويغادره متأخراً. إنه ذلك الشخص الذي يكرّس نفسه لعمله بإخلاص، نقدر
تفانيك!
انت رائع جدا
.........................،،،،،،،،،،،،،،،،،،،،،،،،،،،،،،،
Dear Mustafad,
I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.
I will share your wonderful words with Minuruk and I am glad that the team were able to delight you with their genuine service.
We look forward to welcoming you back to the First Collection Waterfront.
Warm regards,
Greg Moses
Cluster General Manager
Satisfying
يوجد بعض الملاحظات
خدمة الغرف في التفاصيل الصغيره تحسين مستوى
تحسين مستوى الافطار من الخدمه الى انواع الاصناف
من التشياء الطاقم متعاون و لطيف ولاكن يحتاج الى التمرس بشكل اكبر
ارجو ان نجد الفندق اغضل قريبا
Dear Weaam,
I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.
I also appreciate the candid feedback we receive regarding the room service and welcome any opportunity to improve.
We look forward to welcoming you back to the First Collection Waterfront.
Warm regards,
Greg Moses
Cluster General Manager
