Dear lukal568,
Thank you for your kind words! We're delighted to hear that you had an excellent experience at our hotel. Providing upscale treatment and maintaining cleanliness are top priorities for us, and we're thrilled that our efforts were reflected in your stay. Your compliments about our staff, especially the manager and the team, are greatly appreciated, and we'll be sure to pass them along. We look forward to welcoming you back on your future visits, and we'll continue to strive to exceed your expectations.
Warm regards,
Analin, Cluster Guest Experience Manager