Dear Omar A,
We are pleased to learn that you had a wonderful and enjoyable trip and our service, facilities, and location were to your satisfaction.
It is always gratifying to know whenever our staffs are being recognized for their warm hospitality and exceptional services. I will definitely extend your appreciation to the team especially with KC and Sameh.
Thank you for sharing your experience with us and we look forward to welcoming you back again at our hotel soon.
Warm Regards,
Frederic Gitzner
Cluster General Manager