Dear Culture64894298572,

Thank you for sharing your experience with us.

It is a pleasure to learn that you had a pleasant stay with us and we are happy to hear our service and facilities met your satisfaction.

We look forward to welcoming you back again soon.


Warm Regards,

Frederic Gitzner
Cluster General Manager

Dear Hamoody,

Thank you for taking the time share a review following your stay with us.

It is a delight to read that overall you enjoyed your visit to the hotel and we greatly appreciate your feedback.

Our guest observation is of extreme importance to us and please be assured that your constructive comments about your breakfast experience were taken on board and have discussed with our culinary team for necessary improvement.

Once again, thank you for excellent rating and we look forward to welcoming you back in the near future.


Sincerely,

Frederic Gitzner
Cluster General Manager

Dear Alraqraq,

Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you.

It is through guest feedback that we are able to continuously improve and your valuable comments are well noted. Please rest assured that I have discussed your feedback with the entire team and the necessary steps have been taken in order to further enhance the quality of our service.

Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future.


Sincerely,

Frederic Gitzner
Cluster General Manager