يلا و جفن موظفوا المسبح ناس قسم بالله محترمه واي شي تبيه تلاقيه استقبال رائع وناس حبوبه هذي ثاني مره ارجع له خلال شهر صراحه فندق نظيف والناس فيه بالعاميه محترمه وفندق نظيف جدا جدا راح ارجع له الرحله الجاية ان كتب اللهعمرالمزيد
Hilton Garden Inn
Expedia.comExpedia.com
Hotels.com
Booking.comBooking.com
Sonder
Priceline
Hotels.comBooking.com
الفندق ممتاز جدا مميزاته
1-الخدمه راقيه.
2-تعامل الموظفين ممتاز واشكر الموظف جمال.
3-الغرف مرتبه ومساحات مستغله بالكامل ودورات مياة جيده.
4-الموقع استراتيجي بمنتصف مدينه دبي وبجوار دبي مول وبرج خليفه وقريب للمطار.
Dear MohammedA4602,
Thank you for choosing Novotel World Trade Centre and for sharing your review.
We are glad to learn that your experience with us was a pleasant one and that the hotel's location, services and facilities were up to your satisfaction.
We look forward to welcoming you back in the near future.
Warm Regards,
Frederic Gitzner
Cluster General Manager
ممتاز وهدوء وراحه ويوجد به جميع الخدمات وسوف اعيد تكرار التجربة وسوف انصح جميع الاصدقاء لكي ياتو اليه في جميع زياراتهم ، واشكر الموظفه في المسبح باميلا و ملاكا على حسن تعاملهم مع الزوار ومعي شخصيا شكرا لكم
Dear Marzouq665,
It is a pleasure to learn that you had a pleasant stay at Novotel World Trade Centre and that you were pleased with the hotel's services and facilities. Your kind words will be shared with Pamela and Nalaka and definitely, this will serve as an encouragement for the entire team as we strive to continuously improve the quality of our service.
We look forward to the pleasure of welcoming you back again in the near future.
Sincerely yours,
Frederic Gitzner
Cluster General Manager
احب ان اشكر كافة العاملين بهذا الفندق الجميل الذين جعلوا اقامتي انا وافراد عائلتي الخمسة خلال فترة اقامتي في 10
ايام الماضيةاكثر من رائعه بامدادي بكافة المعلومات وتلبية جميع طلبات الاسرة بمختلف اعمارهم وخصوصا مستر سامح بالرسبشن وجمال بالمطعم لتعاملي يوميا معهم وكانوا اكثر من رائعين
Dear Ashraf R,
We would like to thank you for sharing your experience about your stay at the Novotel World Trade Centre .
It is a pleasure to know that the overall experience of your stay met your satisfaction and greatly appreciate your positive comments about the hotel's service and facilities. I will certainly share your complimenting feedback with Sameh and Jamal.
We look forward to welcoming you again soon.
Warm Regards,
Frederic Gitzner
Cluster General Manager
HAMADA فندق رائع وجميل وجميع الخدمات جميله من نظافة وراحه واخص الشكر للسيد حماده على تعامله الرائع ولباقته وايضًا جميع العاملين في الفندق تعاملهم رائع ولائق ولي زياره اخرى للفندق ان شاء الله وشكرًا لكم
Dear Hattaneid,
Thank you very much for your great review and we are delighted to hear that your recent visit was enjoyable and our service met your expectations.
I truly appreciate your comment about Hamada's services and rest assured your complimenting feedback will be shared with Hamada and the entire team.
It was a pleasure to have you with us and we certainly look forward to your next visit.
Warm Regards,
Frederic Gitzner
Cluster General Manager
عند الوصول لم تكن الغرفة جاهزة للتسكين . انتظرنا طويلا لاستلام الغرفة.
في اول يوم اكتشفنا ان المكيف لا يعمل وطلبو منا تغير الغرفة بدلا من اصلاح المكيف او مراجعة الغرفة قبل التسكين.
في الغرفة الجديدة كان البراد لا يعمل .خدمات غاية في السوء
Dear Alanod551,
Thank you for taking the time to share your experience with us.
We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you.
Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay; please rest assured the appropriate measures will be taken to ensure our services will meet our guest expectations.
Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you on your future visit with us.
Sincerely yours,
Frederic Gitzner
Cluster General Manager
