Dear Valued Guest,
Thank you for taking the time to share your feedback on TripAdvisor.
We are pleased to learn you enjoyed your stay at the hotel and in particular your kind compliments for the great service of Pamela and Francis. It will be a pleasure to share your feedback with them as this will serve as an encouragement to continue delivering exceptional service to all our guests.
We look forward to the opportunity to welcome you again soon.
Warm Regards,
Frederic Gitzner
Cluster General Manager