Dear Valued Guest,

Thank you for sharing your review.

It is a pleasure to learn that you enjoyed your time at our hotel and that you were pleased with the hospitality of our team, especially Pamela and Ariel.

It is our endeavor to provide a memorable experience for our guests and we are glad that we have met your satisfaction.

We look forward to welcoming you again in the near future.

Warm Regards,

Frederic Gitzner
Cluster General Manager

Dear Abdullah A,

We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a great stay and that you were pleased with our services and facilities, including the great service of our team.

It is our endeavor to provide a memorable stay experience for our guests and we are glad that we have met your satisfaction.

Thank you for choosing to stay with us and we look forward to welcoming you again in the near future.


Warm Regards,


Frederic Gitzner
Cluster General Manager

Dear Valued Guest,

Thank you for your kind review following your recent stay at Novotel World Trade Centre and for taking the time to share your feedback on TripAdvisor.

We are pleased to learn you enjoyed your overall stay at the hotel and in particular the hotel's swimming pool and the team's service. Your kind compliments regarding team's great hospitality will be shared with them.

We look forward to the opportunity to welcome you again soon.


Warm Regards,

Frederic Gitzner
Cluster General Manager