Dear Valued Guest,

Thank you for your kind review following your recent stay at Novotel World Trade Centre and for taking the time to share your feedback on TripAdvisor.

We are pleased to learn you enjoyed your overall stay at the hotel and in particular the team's hospitality and the breakfast, room cleanliness and the great hospitality of our team. Your kind compliments regarding our team will be shared with with them as this will serve as an encouragement to continue delivering exceptional services to our valued patrons.

We look forward to the opportunity to welcome you again soon.


Warm Regards,

Frederic Gitzner
Cluster General Manager

Dear Valued Guest,

Thank you very much for your great review and we are delighted to hear that your recent visit was enjoyable and our services met your expectations.

I truly appreciate your comment on Umar's good hospitality and rest assured your complimenting feedback will be shared with him and the entire team.

It was a pleasure to have you with us and we certainly look forward to your next visit.



Warm Regards,

Frederic Gitzner
Cluster General Manager

Dear Valued Guest,

We would like to thank you for sharing your experience about your stay at the Novotel World Trade Centre .

It is a pleasure to know that the overall experience of your stay has met your expectation and we greatly appreciate your positive comments about the hotel's services and facilities including the great hospitality of Umar.

I will certainly share your complimenting feedback with the entire team.

We look forward to welcoming you again soon.


Warm Regards,

Frederic Gitzner
Cluster General Manager