Dear Mr. Salah,
It was such a pleasure to read your review on Trip Advisor. I thank you for taking the time to share the experience of your stay with us.
I have shared your comments with the team and they are all extremely happy to know that the efforts to make your stay memorable and comfortable were successful.
Once again, I thank and look forward to welcoming you back.
Best regards,
Nader Soliman
Front Office Manager