Dear Guest,
Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay.
We greatly appreciated receiving your candid feedback however we truly regret the discomfort with the bed. Please do let us know at any time when you are inconvenienced by such troublesome as we would be pleased to organize an alternative mattress pad for firmness. Nevertheless, thank you for sharing your experience of the hotel with us.
We look forward to a further opportunity of welcoming you back to the hotel in the near future.
Sincerely,
Fabien Chesnais
General Manager