Dear Guest,

Thank you for your valuable feedback following your recent stay with us at Mövenpick Hotel & Apartments Bur Dubai.

We were delighted to learn that you had a pleasant stay with us and enjoyed the services and facilities of the hotel. However, we are extremely sorry for the negligence by the room attendant, leaving your room door unlocked after the service. Please be assured that your feedback has been forwarded to the concerned department to be more cautious and avoid such lapse from recurring in the future.

Thank you once again for staying and sharing your candid review. We look forward to the opportunity of welcoming you back to the hotel in the near future.

Sincerely,
Fabien Chesnais
General Manager

Dear Guest,

Thank you for choosing to stay with us at Mövenpick Hotel & Apartments Bur Dubai.

Whilst we greatly appreciated your positive comments regarding the quality of the apartment and the excellent service delivered by the team, we would like to extend our apologies that you were disturbed by the Housekeeping for the service.

We have forwarded your feedback to the concerned department to contact and confirm with the guests the convenient time for the service. Nevertheless, thank you for sharing your comments with us as such feedback really enable us to improve and enhance our services and facilities.

Thank you once again for staying with us and we do hope that you will have the opportunity to return to the hotel in the not too distant future.

Sincerely,
Fabien Chesnais
General Manager

Dear Guest,

Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay.

We were very much delighted to know that you had a pleasant stay with us and that you enjoyed your dining experience at the restaurant. We really appreciated receiving your positive feedback.

Thank you for taking the time to review us and do look forward to the pleasure of welcoming you back in the near future.

Sincerely,
Fabien Chesnais
General Manager