Dear Esmael K,
Thank you for taking your precious time to write and share your experience with us on TripAdvisor.
We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. I will be sharing your comments with our team, special mention to Arif and Fawzia, who will be delighted to be recognized.
It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future.
With best regards,
Nicolas Chammaa, Resident Manager