Dear Guest,

Thank you for kindly taking a moment to share your valuable feedback following your stay at JA Beach Hotel.

It is a great pleasure to learn that our combined team efforts contributed to your memorable resort experience.

Please rest assured we have well noted your improvement suggestions and already communicated with the management team for their attention.

We cannot wait to welcome you back to once again pamper you in our oasis in the heart of Dubai.

Best regards,
Murad Ahmed
Cluster Executive Assistant Manager
JA The Resort

Dear Guest,

We just love this fantastic review – thank you so much for sharing your impressions with the Tripadvisor community and for highly recommending us to other travelers.

I am pleased that you thoroughly enjoyed every single aspect of your stay. Wonderful experiences come from a dreamlike scenery combined with great team efforts.

We really trust to have another chance to be your host of choice in the not-too-distant future.


Best regards,
Hayden Edgtton
Cluster Resort Manager
JA The Resort

Dear Faisal A,

Thank you kindly for your feedback, which I have shared with our team.

I am disheartened to learn of your disappointment regarding the remarks you have mentioned above and therefore your negative feelings as a customer.

We put guest experience and satisfaction as our priority, therefore I am saddened to learn that we could not entirely meet your expectations on this occasion.

I do hope to have another opportunity of welcoming you back in a more positive light.


Yours sincerely,
Hayden Edgtton
Cluster Resort Manager
JA The Resort