تجربه راءعه وراقيه وانصح بشده بسبب ان السعر مقارنه للخدمات من افضل ما يمكن الحصول عليه ،التجربه متكاملة وراقيه، وخصوصا الموظفين للاستقبال وبشكل عام البرك وتنوعها، الطعام اكثر من رائع، واخيرا الموقع المميزالمزيد
Doubletree
Travelocity
Booking.com
Booking.com
Priceline
Expedia.com
Doubletree
Expedia.comBooking.com
Priceline
المكان مريح جدا و رائع ولكن يوجد بعض الازعاج من قبل الغرف المجاوره ولايوجد خدمة صف سيارات وكانت هذه اول زيارة لي لهذا الفندق واتمني ان يتم النظر بالاسعار وانصح الكل بتجربة هذا الفندق ولديه مرافق رائعه للاستجمام
Dear albar00d,
Thank you for sharing your thoughts on Trip Advisor.
Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website, for the best available rates!
Warm Regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
اسرني كثيرا القامة والمساعده من قبل فريق العمل لدى الفندق وللسيد راهول على تعاونهم المميز الذي جعل من الاقامه بغاية السعادة والفندق جميل وممتاز واود الرجوع هل في اقرب اجازه تجربة مذهله المرافق نظيفه والاهتمام بالضيف بصوره جميله
Dear a13570ahmed1061,
Thank you for sharing your thoughts on Trip Advisor.
It is pleasing to hear that you had an amazing stay at our hotel. At Grand Hyatt, we consider it pivotal that all guests have a wonderful experience whilst staying with us, hence it is encouraging to hear that your expectations were not only met but exceeded.
We also appreciate you mentioning the fantastic service you received while staying with us. Your kind words will most definitely be passed on to the team!
Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website for the best available rates, or please feel free to contact us at reservations.grandhyattdubai@hyatt.com
Warm Regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
بركه السباحه متسخه لدرجه ان اطفالي في حاله استفراغ طوال الوقت حتى المناشف رائحتهم سيئه جدا لا يوجد نظافه في المرافق على الاطلاق
الغرف جيده والاطلاله رائعه
طعام الفطور جيد
العشاء سيء
لا يوجد نظافه بالشكل المطلوب
Dear Soubhi T,
Thank you for taking the time to share your valuable feedback.
It is really unfortunate that the lasting memory you had with us was such a negative one, and we are very sorry that you did not feel the comfort and care that was expected.
The issues you have highlighted will not go unnoticed, and we will certainly review the situation with the team as we always strive to better ourselves, the service, and the hospitality offered.
Once again, we apologize for the inconvenience caused, and we do hope that you give us the opportunity to make your next stay a Grand one!
Warm Regards,
Grand Hyatt Dubai team
اقامة رائعة وخدمة ممتازة وطقم عمل ودود جدا....مستوى الفندق بشكل عام ممتاز...الطعام ممتاز والجو العام في المطعم لطيف جدا...المسبح والجاكوزي والجيم على مستوى عالي جدا...الغرف نظيفة وحديثة ومفروشة بشكل رائع....تجربة تعاد مرات ومرات
Dear injecti0n2003,
Thank you for leaving us with this wonderful review!
We are delighted to hear that your visit to Grand Hyatt Dubai was such an amazing one! Comments such as these continue to inspire us in every way, and we thank you for your kind words.
Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website for the best available rates, or please feel free to contact us at reservations.grandhyattdubai@hyatt.com
We hope to have the pleasure of welcoming you back again soon!
Warm Regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
واحد من أفضل الفنادق التي اقمت بها خلال رحلاتي الأخيرة عام 2020\2021 وأتمنى الأستمرار لتقديم الأفضل .خدمة الغرف جيدة وأنصح بزيادة كمية المياه الصالحة للشرب داخل الغرف من دون الكلب عند الحاجة وكما معمول به حاليا
Dear razzaq2021,
Thank you for leaving us with such an excellent review.
Your comfort, loyalty, and the 5-star service you receive are of utmost importance to us, and we are proud to be the hotel of your choice when in Dubai. With 13 Food and Beverage restaurants, our indoor and outdoor swimming pools, The Kidz Club, Ahasees Spa & Club, and our health and leisure facilities, we aim to provide an all-round experience.
If you need any further assistance in planning your next trip here, please feel free to contact us at reservations.grandhyattdubai@hyatt.com
We appreciate your kind words and look forward to welcoming you back to Grand Hyatt Dubai in the near future.
Warm regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
