Dear abeeralhemeiri,

Thank you for the 5-star rating and review.

Your comfort, loyalty, and the 5-star service you receive are of the utmost importance to us, and we are proud to be the hotel of your choice when in Dubai.

If you need any further assistance in planning your next trip here, please feel free to contact us at reservations.grandhyattdubai@hyatt.com

We appreciate your kind words and look forward to welcoming you back to Grand Hyatt Dubai in the near future.

Warm regards,

Fathi Khogaly
Area Vice President & Cluster General Manager

Dear malrayssi,

Thank you for taking the time to share your amazing experience with us!

It is really quite rewarding to receive such wonderful feedback from our guests. We endeavor to go above and beyond to ensure that our guests have Grand memories.

If you need any further assistance in planning your next trip here, please feel free to contact us at reservations.grandhyattdubai@hyatt.com.

Thank you for choosing to stay at Grand Hyatt Dubai, and we hope to have the pleasure of welcoming you back again soon.

Best regards,
Fathi Khogaly
Area Vice President & Cluster General Manager

Dear abdulwahabalburaiki,

Your feedback is incredibly important to us, and it is really unfortunate that the lasting memory you had with us was such a negative one.

Your comments will definitely contribute to improving our overall service, and we sincerely apologize for any inconvenience caused. We strive to provide a Grand Experience to all and we hope that your next stay at Grand Hyatt Dubai will restore your confidence in us.

Should you wish to discuss this further, please feel free to get in touch with us on dubai.grand@hyatt.com .

Warm regards,
Grand Hyatt Dubai team