Dear husamg2017,

Thank you for choosing to stay with Hilton Dubai Jumeirah and taking the time to share your experience on TripAdvisor regarding your stay.

We are very disappointed to read that we were unable to make your stay comfortable.

All your comments are constructively accepted and valued. We appreciate your comments and unbiased feedback and where possible will make the necessary changes in order to fix the issues at hand that can be solved.

Meanwhile, we would appreciate another opportunity so that we can prove to you that we have listened to your feedback and made the necessary changes in order to ensure that our service has improved.

Sincerely yours,


Petr Pisecky
Hotel Manager

Dear bandar13,

Thank you for posting a TripAdvisor review regarding your stay at the Hilton Dubai Jumeirah.

We are delighted to read your complimentary comments on the hotel’s product and services. Moreover we thank you for recommending us to other traveler’s as the preferred hotel of stay while in Dubai.

Your patronage is appreciated and our team would be delighted to welcome you back in the near future.

Sincerely yours,


Petr Pisecky
Hotel Manager

Dear mfsb12,

Thank you very much for choosing to stay at Hilton Dubai Jumeirah and for sharing your comments on TripAdvisor following your recent stay with us.

We are delighted to note that you found our overall service and facilities to your satisfaction as this is what we strive to achieve at all times.

Meanwhile, we all look forward to welcoming you back to the Hilton Dubai Jumeirah in the not so distant future.

Sincerely yours,


Petr Pisecky
Hotel Manager