Dear ayman a,
Thank you for posting a TripAdvisor review pertaining to your recent stay at Hilton Dubai Jumeirah.
We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.
Moreover, we appreciate you highlighting areas where we can improve on our service and product delivery as after all we can only improve when customers like you provide us with the necessary feedback in order for us to do so.
Meanwhile, we all look forward to welcome you back to Hilton Dubai Jumeirah in the near future.
Director of Operations