Dear hibaamerridhaa,
Thank you for taking the time to write this review. Please accept our sincere apologies as we could not live up to your expectations. Your feedback is of tremendous value for us and your evaluation will form an important part of our ongoing program to continuously monitor the quality of our services and facilities. Rest assured we will definitely look into the issues brought to our attention. We hope for another opportunity to exceed your expectations whenever you visit Dubai next.

Sincerely yours,

Osman Selim
Executive Assistant Manager - Rooms

Dear saeedawadha,
Thank you for taking the time to write this review. I am pleased to read that you enjoyed your stay with us and will certainly share your comments with Mahmoud, who would be very happy to receive such positive feedback. It has been a pleasure having you as our distinguished guest and we look forward to welcome you back in the near future.

Sincerely yours,

Stéphane Blanc
General Manager

Dear F1169VMmohamedm,
Thank you for taking the time to write this review. I am pleased to read that had a good stay with us and will certainly share your comments with Mahmoud, who would be very happy to receive such positive feedback. It has been a pleasure having you as our distinguished guest and we look forward to welcome you back in the near future.

Sincerely yours,

Stéphane Blanc
General Manager